Accredited Advice Agencies
ACCREDITED ADVICE AGENCIES
The British Polio Fellowship is a charity dedicated to helping, supporting and empowering approximately 120,000 people in the UK living with the late effects of Polio and Post Polio Syndrome (PPS), a neurological condition. It provides information, welfare and support to those living with the effects to enable all to live full independent and integrated lives.
Casus Omissus, the Aberdeen Law Project, is a law clinic operating in partnership with the University of Aberdeen. The Aberdeen Law Project is a student founded, led, and operated law clinic committed to providing legal services to those in the community with no alternative means of support. The clinic aims to supplement existing services through the provision of representation and advice across key areas including housing, employment and consumer law.
Citizens Advice Scotland (CAS)
Citizens Advice Scotland (CAS) - a national umbrella body that provides essential services to Scottish citizens advice bureaux.
Citizens advice bureaux - independent, local charities that are members of Citizens Advice Scotland. Bureaux provide advice and information to people in need in over 200 locations.
Citizens Rights Project
The Citizens Rights Project works to advise and support the interests of EU and other European citizens in Scotland.
It is accredited by the Office of the Immigration Services Commissioner (OISC) to provide free immigration advice at Level 1, restricted to EU Settlement Scheme matters only. It also offers advice on other citizens’ rights issues.
Details about the project’s work, and contact details, can be found on its website.
Clackmannanshire Tenants and Residents Federation
Clackmannanshire Tenants and Residents Federation promotes the rights of tenants and residents throughout Clackmannanshire, working for the improvement of their housing conditions, amenities and environment.
Tel: 01259 450000
Clan Childlaw is a unique legal and advocacy service for children and young people that delivers free, confidential legal advice and representation in Edinburgh, the Lothians and Glasgow. We help children and young people up to the age of 18, or 21 if they have been looked-after. Our lawyers are experienced child lawyers who only represent young people, and can meet you at a time and place where you feel comfortable. We also provide free information and guidance about children's rights and the law though our phone enquiry Information Service to family members, carers and adults who work with children or young people in Scotland, and training about children's rights and the law across Scotland. Clan Childlaw also uses what we learn from our legal work to make changes to the law.
We are the largest charity in the UK devoted to the treatment and care of people with diabetes - to improve the quality of life for people with the condition.
Disability Law Service
Our mission is to provide free legal advice to people with disabilities and their carers to ensure that they have access to their rights and justice.
We advise on community care, employment, housing and welfare benefits.
We aim to respond to enquiries within 3-5 working days. Please note that we can only advise on discrimination in employment cases
Tel: 0207 791 9800 Email: email@example.com
Drumchapel Law & Money Advice Centre
Since 1987 Drumchapel Law & Money Advice Centre (or DLMAC as it is widely known) has been helping people with problems. Originally working only in the Drumchapel area, it now covers the West Glasgow area and is:-
- a community controlled and registered charity
- 3 Projects
- employs 22 staff
- sees over 1,000 clients every year
The 3 Projects are:
The Advocacy Project - Founded in 1993, it provides advocates for vulnerable adults, aged 18 and over, helping an individual to speak up for themselves.
The Children's Rights Project - Founded in 1998, for children and young people aged 8 - 18 years, the Project aims to give them a voice.
The Law & Money Advice Project - The Centre employs fully trained Money Advisors and Solicitors who provide advice and representation in Social Welfare Law and areas of unmet legal need.
All three Projects are dedicated to providing the best service to clients, through high quality advice and excellent customer care. Every year we produce an Annual Report.
We operate every week-day and are committed to making a difference in people's lives.
University of Edinburgh Free Legal Advice Centre
The Free Legal Advice Centre delivers pro bono legal services to members of the public living in and around the Edinburgh area who, for whatever reason, cannot access legal advice elsewhere. Student advisers, members of staff, and qualified volunteer solicitors work together to offer advice on legal problems. These volunteer solicitors supervise the student advisers and assist them in their research, but the student advisers are responsible for dealing with your case and contacting you.
We can provide advice and assistance on the following: Company & Commercial, Contract, Disputes, Employment, Family, Property, Intellectual Property, Landlord and Tenant, Wills and Inheritance, and Personal Injury.
We cannot provide advice or assistance on the following: Criminal Law, Immigration Law, or Representation or advice in tribunals, hearing, or the vast majority of court cases.
Although we are unable to offer representation in tribunals, hearings, and the vast majority of court cases, we are able to offer a limited Lay Representation Service in Simple Procedure (formerly Small Claims) cases up to £3,000 in Edinburgh Sheriff Court.
Edinburgh Napier Law Clinic
The Edinburgh Napier Law Clinic is a voluntary organisation aiming to provide free legal advice and assistance. We help those citizens of Edinburgh, who do not qualify for legal aid or need to make a significant contribution towards the legal cost, which they cannot afford to pay. The clinic is established and run by law students from Edinburgh Napier University. They have all passed appropriate training which will enable them to provide legal assistance in the areas of employment, housing and consumer contract. There are also a number of experienced professionals who will be volunteering their time in supervising the students and the clinic’s activities. It is our belief that the clinical education is essential for law students because it will not only improve their problem-solving abilities, but will also provide them with a direct client contact at the very beginning of their professional development. One of the clinic’s main objectives is to broaden the concept of access to justice. In our view, in order to be effective the access to justice shall be conceived more broadly than just access to the lawyers and courts. We believe that the law clinics fit well this purpose, by supporting people in need with legal assistance. The clinic is supported and funded by Edinburgh Napier University.
Environmental Rights Centre for Scotland (ERCS)
The Environmental Rights Centre for Scotland’s mission is to assist members of the public and civil society to understand and exercise their rights in environmental law and to protect the environment. We offer free advice to individuals, community groups and organisations on environmental and related planning law to improve access to information, public participation in environmental decision-making, and access to justice on the environment.
To make an enquiry, please complete the online form at https://www.ercs.scot/get-advice/. We will acknowledge your enquiry with an email within three working days. We may then arrange a telephone call to gain further information and agree next steps with you.
Ethnic Minorities Law Centre
The Ethnic Minorities Law Centre is a recognised Scottish charity and has been operating since 1991 as a non-profit making company limited by guarantee providing ethnic minority communities with access to professional services to address unmet legal needs. Based in Glasgow and governed by a voluntary Board of Directors, we are the only dedicated centre in Britain providing legal services exclusively to black and ethnic minority communities. Consequently we have developed specialist knowledge and experience in specific areas of the law, particularly discrimination and immigration. We therefore offer a unique range of legal services to ethnic minority communities who need help in accessing their rights and in redressing racial discrimination; potentially a model for national application.
Fair Justice System for Scotland Group is a grassroots-led legal charity that works towards comprehensive justice sector reforms in Scotland that will bring about greater equality and diversity in the Scottish justice system. Our work is geared to influence justice delivery policy in Scotland through informing policy formulation, development and engaging with key decision and policy makers.
The FJSS Group’s community led strategic implementation approach focusing on the justice sector is both novel and innovative. This has been developed through long-term understanding of, and navigation within, the local and national organisations that seek to address racial equality but have not achieved positive outcomes for BAME communities across Scotland.
The organisation has the singular aim of a fair and inclusive Scotland for all. Our aims and objectives entail but are not limited to, providing free legal advice and assistance to citizens who do not qualify for legal aid and refugees. The centre is led by the founder and chief executive officer Mr Silence Chihuri who is passionate about justice and access to justice for BAME citizens in Scotland.
Run 95% by volunteers from different walks of life and expertise, who are passionate about fair and inclusive Scotland for all, the centre has become a focal point for BAME communities seeking legal justice. There are experienced legal professionals who volunteer and supervise the work we do. We are of the belief that the BAME communities do bring a much-needed different perspective to the equality discussion and they deserve all the opportunities out there for them to realise their full potential.
More details about the FJSS Group on www.fjssgroup.org or via email: firstname.lastname@example.org
Gordon Rural Action
Gordon Rural Action is a registered Scottish Charity that was founded in 1978 with the aim of improving the quality of life for individuals within our local communities through the provision of a high quality advice and information service. We provide, free, independent, confidential and impartial advice on a range of issues including welfare benefits, debt, housing, employment and consumer problems. We cover a large rural area that encompasses Ellon, Huntly, Inverurie, and can arrange appointments with clients at various locations across North, South and Central Aberdeenshire.
Granton Information Centre (GIC)
Granton Information Centre (GIC) provides free, impartial and confidential expert advice, information and representation to the residents of North Edinburgh on a range of issues and by a variety of methods inc. centre-based interviews, home visits, outreach / drop in clinics, representation, training provision and raising awareness sessions.
The main issues we deal with at Granton Information Centre are:-
- Welfare Benefits
- Housing Advice
- Employment Rights
- Debt / Money Advice
- Fuel Poverty & Energy Efficiency
Independent Parental Special Education Advice
I.P.S.E.A was established in 1998 by parents to provide free, independent advice, information and support to parents who have a child/young person with special educational needs.
Legal Spark Solicitors & Notaries Ltd
Legal Spark is an innovative legal practice. All lawyers will provide legal services, but their practice is unique.
Their practice is driven to maximise social impact, rather than to maximise profits for shareholders. Legal Spark's business is ethical, and their legal practice promotes social responsibility.
They reinvest our profits of our commercial legal work to help people by:
- organising and taking part in outreach events in communities
- providing legal advice and representation for disabled people
- maintaining a commitment to legal aid work
Legal Spark, Clockwise Offices, 77 Renfrew Street, Glasgow, G2 3BZ
Tel: +44 (0) 141 280 0330
We provide specialist advice, representation and training around the housing benefit scheme in relation to supported accommodation. Our unrivalled knowledge of the scheme, years of experience in successfully resolving housing benefit disputes, and a small team of committed specialists ensures we're the first choice for charities and organisations seeking advice and representation.
Mark Rodgers established MR Associates in 2000 and today is considered one of the UK's leading experts regarding the housing benefit scheme in relation to supported accommodation.
The area of supported housing and benefits can be complex and time-consuming. We can help you tackle a range of issues by providing clear guidance and expert opinion on the housing benefit scheme in relation to supported accommodation. We have an outstanding track record of successfully resolving housing benefit disputes before local authorities and Tribunals. Our expertise around complicated cases, our direct access to leading barristers and advocates, and our in-depth knowledge of housing benefit ensure we get positive outcomes.
Tel: 01475 727089
MECOPP Carers Centre
By working in partnership with carers, the voluntary and statutory sectors, MECOPP actively seeks to challenge and dismantle barriers that deny Black and Minority Ethnic carers access to health, social work and other social care services in Edinburgh, the Lothians and further afield.
0131 467 2994 or email@example.com
Midlothian Council Welfare Rights Service
Midlothian Welfare Rights Service offer free confidential and impartial help and advice on a range of problems. We accept referrals from internal departments and external local agencies for residents who reside in Midlothian.
- Tax Credit and pension credit
- Disability and carers benefits
- Housing benefit and Council Tax benefit
- Universal Credit
- Social Security Appeal representation
Welfare Rights Officers
Telephone: 0131 270 8922
8 Lothian Road
National Gulf Veterans & Families Association
The NGVFA is an independent registered charity supporting those affected by Gulf War 1 and Gulf War 2 (Iraq), the ongoing conflict in Afghanistan, and all future desert conflicts.
PAS is an independent organisation that helps people understand and engage with the planning system, and the places they live, through a free advice service, training, education and awareness raising. The advice service is delivered by chartered planners offering their time to PAS on a volunteer basis.
Renfrewshire Law Centre
Renfrewshire Law Centre (RLC) uses our legal system to improve the life chances of individuals and groups facing poverty or disadvantage across Renfrewshire. We provide legal advice and representation, usually free of charge. RLC is part of the Scottish Association of Law Centres.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Whether you're losing your sight or you're blind or partially sighted, our practical and emotional support can help you face the future with confidence.
Whether you need advice on staying in work, using technology to help you do everyday tasks, or simply someone who can offer emotional support to help you come to terms with sight loss.
We're RNIB and we're here from the moment you're diagnosed to help you get on with your life. From the day when you need us the most, until the day you're living your life again.
With your support, we can reach more blind and partially sighted people and face the future with confidence together.
Robert Gordon University Pro-Bono Unit
Robert Gordon University's Law School Clinic was launched in November 2013. Its student members provide free, confidential and independent legal advice to citizens of Aberdeen who would otherwise be unable to afford a solicitor. The student volunteers work under the supervision of academic staff and qualified solicitors. The key aims of this initiative are both to provide students with the opportunity to gain practical experience, and to benefit the local community by providing access to justice to those who may need legal advice but who cannot access it elsewhere.
The Royal British Legion Scotland
Royal British Legion Scotland (Legion Scotland) is Scotland's largest veterans' membership charity. We look after the interests of Scotland's ex-service men and women as well as their families, whether they left service yesterday or 50 years ago. We do this by providing comradeship and practical support such as our wellbeing and befriending service, a range of grants, and our specialist disablement pensions advice and advocacy service.
Our disablement pensions service is provided free to veterans who have become disabled, physically or psychologically, as a result of their service in the Armed Forces. We offer telephone based advice on potential claims, help with completing claim forms, and representation at pensions tribunals. As the largest specialist provider of this service in Scotland, every year we represent around 200 ex-service personnel at war pensions tribunals and give advice to countless thousands more.
The service assists veterans to pursue their possible entitlement to a military disablement pension or a claim related to:
- War Disablement Pension: for injuries pre 6th April 2005
- Armed Forces Compensation Scheme: for injuries after 6th April 2005
- War Widows Pensions
- Supplementary Allowances
The length of a veteran's service is irrelevant, with the only qualification being that the claimant must have suffered a disability or condition which is shown to be attributable to, or aggravated by, his or her service.
Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. We do this by giving advice, information and advocacy to people in housing need, and by campaigning for lasting political change to end the housing crisis for good.
Scottish Child Law Centre
Free legal advice for and about kids - we can help you with any questions about the law. We are the only Law Centre in Scotland that works exclusively for children and young people. We provide services throughout the whole of Scotland. We help children and young people, their families and carers, and professionals working for and with children by providing free expert legal advice and information through our advice line, email and text services.
We also provide a wide range of training on the law and children's rights to groups and individuals across Scotland, and offer a range of leaflets and publications on various legal issues. We do visits to schools and young peoples organisations as well.
Our advice line telephone number is 0131 667 6333 and our e-mail is firstname.lastname@example.org. Our telephone lines are open Monday to Friday from 09:30 to 16:00.
Scottish Womens' Aid
Scottish Women's Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role campaigning and lobbying for effective responses to domestic abuse.
Scottish Women's Aid, 2nd Floor, 132 Rose Street, Edinburgh, EH2 3JD
Tel: 0131 226 6606
Fax: 0131 226 2996
Scottish Women's Rights Centre
The Scottish Women’s Rights Centre is a unique collaborative project that provides free legal information, advice and representation to women affected by violence and abuse.
The Centre strives to fill the gaps that exist between women’s experiences of gender based violence and their ability to access justice by working with a specialist solicitor and an experienced advocacy worker. Informed by our direct work with victim-survivors of violence and abuse, we seek to influence national policy, research and training to improve processes and systems, and ultimately to improve the outcomes for women who have experienced gender based violence.
The SWRC collaboration is between Rape Crisis Scotland, JustRight Scotland and the University of Strathclyde Law Clinic. For more information please see www.scottishwomensrightscentre.org.uk
Scotland wide helplines are available on Freephone: 08088 010 789 every Tues 6 -9pm, Wed 1.30 – 4.30pm and Fri 10am – 1pm
Shared Parenting Scotland
Shared Parenting Scotland is a registered Scottish charity (SC042817), with three staff: Ian Maxwell (national manager), John Forsyth (communications) and Alastair Williamson (outreach and partnership development).
Our purposes according to the constitution are:
- For the relief of parents and their children and other close family members living in Scotland or having a family member in Scotland who are suffering from the consequences of divorce or separation by providing advice, assistance and other support and, in so doing, helping parents stay in touch with their children after divorce or separation;
- To further the emotional development of children in Scotland whose parents have divorced or separated by encouraging shared parenting arrangements which enable such children to have continuing and meaningful relationships with both their parents;
- To conduct study and research into problems concerned with children in Scotland who are deprived of the presence of a parent in their families, and into the problems concerned with establishing good relations between parents living apart from their children, and to publish the useful results of all such study and research in order to encourage appropriate changes in professional and public opinion
Strathclyde University Law Clinic
The University of Strathclyde Law Clinic aims to deliver access to justice for those who have unmet legal needs and are unable to afford a solicitor.
All work is completed by our volunteer law students under the supervision of our qualified solicitors. The volunteer students are responsible for cases throughout and this includes any potential representation in Tribunals and the Sheriff Court under Simple Procedure.
We can provide advice and assistance on the following areas of law:
Employment, Consumer, Contract and Housing. This list is not exhaustive but an indication of the areas we can help with.
Unfortunately we are unable to offer any advice on Criminal, Family or Personal Injury cases or matters which are beyond our capacity or remit due to complexity or subject matter.
We can also provide advice in the following ways:
Online Enquiries - this is done through our website and we aim to provide advice within 15 working days
Initial Advice Clinics - these are run at the University and are on the first Wednesday and the third Monday of the month
Please visit our website for more details www.lawclinic.org.uk
The Advice Shop
The Advice Shop staff, the Welfare Rights Service and the Money Advice Team offer free confidential and impartial help and advice on a range of problems:-
- tax and pension credit
- disability and carers benefits
- housing benefit and Council Tax benefit
- money and debt problems
- rent and mortgage arrears and eviction or repossession
- universal credit
The Community Help & Advice Initiative (CHAI)
The Community Help & Advice Initiative (CHAI) delivers a broad range of social welfare and housing support services, operating from office bases in Wester Hailes, South Edinburgh and Oxgangs. Outreach services are also provided to the communities in North Edinburgh and Restalrig.
The Royal Air Forces Association
The Royal Air Forces Association, 20 Queen Street, Edinburgh, EH2 1JX
Tel: 0131 225 5221
Perth & Kinross Association of Voluntary Service Ltd (PKAVS)
PKAVS is a small charity with a big heart working tirelessly to improve lives and connect communities throughout Perth & Kinross. We help over 5,000 local people through our 5 hubs - Carers, Minority Communities, Third Sector & Volunteering, and Mental Health & Wellbeing.
Their charity is diverse, supporting people from many backgrounds, of all ages, and with vastly differing needs. We work alongside the NHS, local council, government, and voluntary bodies to help as many people as we can achieve their goals and recognise their potential.
They aim to achieve their purpose by providing person-centred support, working in partnership with local and national bodies, and connecting with, and across, the communities within Perth & Kinross.
PKAVS is a charity that traverses boundaries; serving individuals, families, groups, and organisations across Perth & Kinross – Enhancing Lives and Connecting Communities.
North Methven Street
Tel: 01738 567076
Fax: 01738 452230
Wellbeing Scotland are a voluntary organisation with services across Scotland. They provide a wide range of holistic services for individuals and families whose life experiences have impacted negatively on their wellbeing. Since 1994 they have offered client centred, holistic, trauma informed therapeutic services and have specialised in abuse and trauma work.
Contact: Wellbeing Scotland, 14 Bank Street, Alloa, FK10 1HP, Phone: 01324 630 100, Email: email@example.com